Coaching Through Rude Behavior 1
I was tired from working late the day before but went into the office early to try and get some overdue actions done while it was quiet and before my staff arrived and the next 8 hours of back to back meetings started. I made the mistake of answering the phone; the male voice asked how I was and then launched into a description of some product that I had no need for at all. “How did you get this […]